Return Policy

30-Day Return Policy

At Proteinspesialisten, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your items, you can return them within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • You must provide proof of purchase (receipt or order confirmation).

How to return:

  1. Contact our customer service team at k.porthill@gmail.com to request a return authorization.
  2. Pack the item securely and send it back to us at:
    Haraldsgata 143, 5527 Haugesund.
  3. Once we receive and inspect your return, we will process your refund or exchange.

Non-returnable items:

  • Items that have been used, damaged, or altered in any way.
  • Perishable goods or items marked as non-returnable.

Refunds:

  • Refunds will be issued to the original payment method once your return is processed.
  • Please note that shipping costs are non-refundable.

If you have any questions or concerns, feel free to reach out to us. We're here to help!


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